⏱ Arrive by 10:45 AM. Doors open at 11:00 AM sharp. The night before an event, also read the Event Activation SOP.
1. Getting in
- Disarm the alarm within 60 seconds (code in the manager binder).
- Unlock the storefront gate and prop the door while you set up.
- Lights on: retail floor first, then Klub Haus.
2. Systems
- Turn on both TVs; confirm the menu screen loads.
- Power up POS terminals and run one $0 test transaction.
- If a register fails, follow the note taped inside the drawer, then message the ops channel.
3. Floor & Klub Haus
- Walk the Klub Haus — check for anything left from last night.
- Restock displays from backstock (grinders, papers, honey shelf).
- Sweep entrance, wipe counters.
4. Deliveries
- Check the dashboard for today's expected deliveries.
- When a delivery arrives, count it against the invoice before signing, then mark it received on your phone.
✅ Your opening checklist on the dashboard mirrors this SOP — check items off as you go so everyone can see progress.